60-Day Money-Back Guarantee & Return Policy
Effective Date: 2026-05-20 | Last Updated: September 2026
1. The 60-Day Trial Window
At Iron Crest Vitality LLC, we stand fully behind the clinical quality of Horse Boost. Every purchase placed through ehorseboost.com is accompanied by our unconditional 60-day money-back guarantee. If you are not satisfied with your experience for any reason, you may request a 100% refund of the product purchase price within sixty (60) calendar days from your purchase date.
2. Return Eligibility & Empty Bottle Coverage
We believe in honest risk-reversal. Our refund policy explicitly covers opened, partially used, and completely empty bottles. To qualify for a full product refund, you must return all physical bottles associated with your order to our designated return facility.
3. Return Merchandise Authorization (RMA)
Prior to dispatching any return shipment, customers must obtain a valid Return Merchandise Authorization (RMA) number by contacting [email protected] or calling +1 (502) 849-2147. Packages sent without an identifiable RMA number cannot be logged by our warehouse logistics system.
4. Refund Issuance & Processing
Upon physical receipt and verification of your return at our processing center, our accounting department issues your refund back to the original credit card or payment account within three to five (3 to 5) business days. We never charge restocking fees. Please note that return postal transit postage is the responsibility of the customer.